Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Austin Glandt

Austin Glandt

February 26, 2026

5  out of  5
rating by Austin Glandt
"Joan and her team are great to work with. Always very helpful and accommodating to any ask or need you might have."
Profile photo of Janice Stanford

Janice Stanford

February 18, 2026

5  out of  5
rating by Janice Stanford
"I have worked with Joan and her team for over 20 years for both personal and business insurance needs. She's ALWAYS timely, informative, has peeled back layers to help us save money, and always friendly and empathetic to our needs. I definitely feel like we are friends and they have our best interests in mind."
We responded:
"Hi Janice! Thank you for the 5-star review. Agree, we feel like family and are always ready to help anytime you reach out. Thank you for your many years of loyalty!"
Profile photo of Ed DonFrancesco

Ed DonFrancesco

February 16, 2026

5  out of  5
rating by Ed DonFrancesco
"I’ve been communicating with Shannon Denoma of State Farm for a few years, and I appreciate her prompt replies to my questions and the high level of customer support she provides."
We responded:
"We appreciate you taking the time to give us a 5-star review and thank you for your decades of loyalty. We look forward to serving you for years to come!"
Profile photo of Mark Reed

Mark Reed

February 11, 2026

5  out of  5
rating by Mark Reed
"Joan and her team consistently exceed expectations in every regard. I recommend them wholeheartedly."
We responded:
"Thank you, Mark! We appreciate your kind words and look forward to helping with your future changes!"
Profile photo of Ken Ericson

Ken Ericson

February 5, 2026

5  out of  5
rating by Ken Ericson
"Shannon responded promptly to my voicemail regarding our notification that our mortgage was fully paid. I realized that we have been working with Joan and her team for 30+ years (home, cars and life insurance)."
We responded:
"Hi Ken! Thank you for the 5 stars and loyalty with our Agency. It has been a pleasure to assist your ENTIRE family for over 3 decades!"
Profile photo of Mark Evans

Mark Evans

January 7, 2026

5  out of  5
rating by Mark Evans
"I've been very pleased with how prompt and professional the agency has been every time I have contacted them with questions or concerns. The several agencies I've used in the past "never" responded to help in claims. This agency has been terrific!"
We responded:
"Mark, thank you for the 5-star review. We are here for you and happy to help with all your questions and claims! Thank you for your business. "
Profile photo of Eva Summers

Eva Summers

December 26, 2025

5  out of  5
rating by Eva Summers
"I had a great experience working with Shannon. Even though I wasn't able to move forward with the insurance because of my driving record, she was professional, honest, and took the time to explain everything clearly. I really appreciated the effort and customer service."
We responded:
"Hi Eva: I am sorry we were not able to help you with your insurance today. When things change Shannon will be ready and willing to help get you into the State Farm family!"
Profile photo of Carissa Barden

Carissa Barden

December 23, 2025

5  out of  5
rating by Carissa Barden
"Joan and Shannon are very reliable and helpful! We have been with Joan for years and have been very happy with the service we receive."
We responded:
"Thank you, Carissa for the thoughtful review! We are thankful for the almost 20 years of helping your family! "
Profile photo of Tianna Kuwica

Tianna Kuwica

December 13, 2025

5  out of  5
rating by Tianna Kuwica
"Great service team!"
We responded:
"Thank you!"
Profile photo of Jordan Cowing

Jordan Cowing

December 8, 2025

5  out of  5
rating by Jordan Cowing
"Fantastic service!"
We responded:
"Thank you Jordan!"
Profile photo of Elizabeth Laing

Elizabeth Laing

November 12, 2025

5  out of  5
rating by Elizabeth Laing
"I've been with Joan for decades because she is wonderful. Kudos to her staff too."
We responded:
"Thank you, Elizabeth, for the great review. Please reach out anytime you need assistance!"
Profile photo of John Axen

John Axen

September 30, 2025

5  out of  5
rating by John Axen
"Had a great experience working with Kristine!"
We responded:
"Thank you John for the 5 Star Review and recognition of Kristine!"
Profile photo of Suchita Padmanabhan

Suchita Padmanabhan

September 27, 2025

5  out of  5
rating by Suchita Padmanabhan
"Kristina Zappa was extremely courteous and took down my information accurately. She followed through with the information that I was looking for which shows her overall competence."
We responded:
"Thank you Suchita for recognizing Kristine on her outstanding work!"
Profile photo of Thomas Bernier

Thomas Bernier

September 24, 2025

5  out of  5
rating by Thomas Bernier
"9-24-25 - I called Shannon today regarding my completion of my "55+ safe driving certificate". I asked her to apply the appropiate discount to my auto Insurance premium. She replied "I will be happy to !""
We responded:
"Thank you for the great review and we are thrilled to hear Shannon took care of you in her usual delightful way! "
Profile photo of Kim Leinhauser

Kim Leinhauser

September 24, 2025

5  out of  5
rating by Kim Leinhauser
"They are wonderful team to work with! Quick and responsive."
We responded:
"Thank you Kim! You are one of the agencies original customers and we greatly appreciate your family's business!"
Profile photo of Jeremy Halek

Jeremy Halek

July 28, 2025

5  out of  5
rating by Jeremy Halek
"I have been with Joan for 30 years. Her and her team are the best in the business. I have had numerous claims over the years and her team has always been more than helpful!"
We responded:
"Thank you, Jeremy, for your 3 decades of trusting our Agency and the great review!"
Profile photo of Korey Erb

Korey Erb

July 22, 2025

5  out of  5
rating by Korey Erb
"I've been a customer of State Farm and Joan's agency for over 15 years now. Although my wife has had a couple claims I have never had a claim until just recently. My Chevy Tahoe was hit in a parking lot---a hit and run. State Farm help me find repair shop, but because of some rust by the tire initial repair shop declined to do the repairs. Very frustrating. I called and spoke with Shannon Demona in Joan's office to try and resolve my repair shop issue. Shannon was outstanding. She not only helped me find a new repair shop, one that would actually take and repair my Tahoe, but she followed up first thing the next morning. She ensured I was able to get my Tahoe into the new shop and have my expectations met or exceeded. Great to see someone go out of their way to help a client. It was much appreciated and I would recommend Shannon and all the brokers at Joan Roisum's State Fare Agency. You will not be disappointed!"
We responded:
"Thank you, Korey! We so appreciate your business and Joan, Shannon, and the entire team are always here to help!"
Profile photo of Luke Heffernan

Luke Heffernan

June 26, 2025

5  out of  5
rating by Luke Heffernan
"👍🏼"
We responded:
"Thank you Luke!"
Profile photo of JEFF CORBETT

JEFF CORBETT

June 26, 2025

5  out of  5
rating by JEFF CORBETT
"Shannon - Thank you again for your time and patience! It's hard buying a home and you were the nicest, most informative person during this whole stressful process!"
We responded:
"Thank you, Jeff, for the 5-star review. We are thrilled to hear that Shannon was a great resource for you! Please call anytime you need assistance. "
Profile photo of Jenna Gerstein

Jenna Gerstein

June 25, 2025

5  out of  5
rating by Jenna Gerstein
"Shannon is extremely knowledgeable and was so helpful with our insurance needs!"
We responded:
"Thank you for your review, Jenna! We are happy to hear that Shannon has been able to assist you so effectively. "
Profile photo of Kyla Denoma

Kyla Denoma

June 25, 2025

5  out of  5
rating by Kyla Denoma
"Recently switched to State Farm and Shannon has made it easy and seamless! Very knowledgeable, efficient, and helpful."
We responded:
"Thank you for your business, Kyla! Shannon will be delighted to know her efforts and expertise are appreciated. We’re here to help with any future needs!"
Profile photo of Claudia Danner

Claudia Danner

June 25, 2025

5  out of  5
rating by Claudia Danner
"Shannon is fantastic! She delivers exceptional service."
We responded:
"Thank you, Claudia, for recognizing Shannon! We appreciate your business. "
Profile photo of Blake Barta

Blake Barta

June 25, 2025

5  out of  5
rating by Blake Barta
"Joan and her team (especially Spenser) are great!"
We responded:
"Thank you, Blake, for taking the time to recognize our valuable team member Spencer!"
Profile photo of Kristine Zappa

Kristine Zappa

June 25, 2025

5  out of  5
rating by Kristine Zappa
"Joan is an insurance queen! She can answer any question in a friendly and efficient manner!"
We responded:
"Thank you, Kristine! We are here to assist you and answer any questions you may have!"
Profile photo of Spencer Babineau

Spencer Babineau

June 24, 2025

5  out of  5
rating by Spencer Babineau
"Extremely knowledgeable! I wouldn’t trust my insurance anywhere else!"
We responded:
"Thank you, Spencer! We are glad to hear that you find working with our team enjoyable."