State Farm® Insurance Agent Joan Roisum
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jack Mehoff
April 15, 2026
"Joan "The Scarecrow" will lose her temper easy on you if you aren't careful (just like the other reviews say). I understand being an insurance agent might be slightly more prestigious than a used car salesman, but the staff here needs to be nicer. I got treated better at the DMV."
"This review does not reflect a real client experience. We are unable to find any record of working with this individual and believe this is a misleading or spam post. We take pride in our work and encourage anyone with legitimate concerns to contact us directly. "
iMetroProperty.com, Inc.
March 25, 2026
"Shannon helped us with our homeowners coverage for our new home on Lake Minnewashta and we also switched our truck from Progressive to State Farm at the same time. What a great experience, super simple and efficient. Highly recommend this agency."
"Thank you for the great review! We’re glad to hear that your experience was super simple and efficient. Making things easy for our clients is our top priority, and we’re happy it showed. Please reach out any time. "
Wilbur Thomas
March 16, 2026
"Excellent service. All questions fully answered."
"Your continued support means everything to us. We are grateful for you and for taking the time to give us a 5-star review!"
Peter Olson at Fiat Lux Window Cleaning
March 13, 2026
"Joan, Shannon and her team have always been helpful and prompt with my policy needs and questions. Thank you!!"
"Thank you Peter, it has been a pleasure to help you!"
Austin Glandt
February 26, 2026
"Joan and her team are great to work with. Always very helpful and accommodating to any ask or need you might have."
"Thank you, Austin, we are here to assist! We appreciate your business and the 5-star review! "
Janice Stanford
February 18, 2026
"I have worked with Joan and her team for over 20 years for both personal and business insurance needs. She's ALWAYS timely, informative, has peeled back layers to help us save money, and always friendly and empathetic to our needs. I definitely feel like we are friends and they have our best interests in mind."
"Hi Janice! Thank you for the 5-star review. Agree, we feel like family and are always ready to help anytime you reach out. Thank you for your many years of loyalty!"
Ed DonFrancesco
February 16, 2026
"I’ve been communicating with Shannon Denoma of State Farm for a few years, and I appreciate her prompt replies to my questions and the high level of customer support she provides."
"We appreciate you taking the time to give us a 5-star review and thank you for your decades of loyalty. We look forward to serving you for years to come!"
Mark Reed
February 11, 2026
"Joan and her team consistently exceed expectations in every regard. I recommend them wholeheartedly."
"Thank you, Mark! We appreciate your kind words and look forward to helping with your future changes!"
Ken Ericson
February 5, 2026
"Shannon responded promptly to my voicemail regarding our notification that our mortgage was fully paid. I realized that we have been working with Joan and her team for 30+ years (home, cars and life insurance)."
"Hi Ken! Thank you for the 5 stars and loyalty with our Agency. It has been a pleasure to assist your ENTIRE family for over 3 decades!"
Abby Platteter
January 11, 2026
"Clear policies and payments"
"Abby, thank you for the 5 stars and thank you for your business! We are here to assist with any questions or concerns you may have!"
Mark Evans
January 7, 2026
"I've been very pleased with how prompt and professional the agency has been every time I have contacted them with questions or concerns. The several agencies I've used in the past "never" responded to help in claims. This agency has been terrific!"
"Mark, thank you for the 5-star review. We are here for you and happy to help with all your questions and claims! Thank you for your business. "
Eva Summers
December 26, 2025
"I had a great experience working with Shannon. Even though I wasn't able to move forward with the insurance because of my driving record, she was professional, honest, and took the time to explain everything clearly. I really appreciated the effort and customer service."
"Hi Eva: I am sorry we were not able to help you with your insurance today. When things change Shannon will be ready and willing to help get you into the State Farm family!"
Carissa Barden
December 23, 2025
"Joan and Shannon are very reliable and helpful! We have been with Joan for years and have been very happy with the service we receive."
"Thank you, Carissa for the thoughtful review! We are thankful for the almost 20 years of helping your family! "
Tianna Kuwica
December 13, 2025
"Great service team!"
"Thank you!"
Jordan Cowing
December 8, 2025
"Fantastic service!"
"Thank you Jordan!"
Dana Winden
December 3, 2025
"Joan Rosium State Farm agent is the best, and has a great team! They always take such good care of me and my Insurance needs! Shout out to Shannon she’s amazing! Dana"
"Dana! Thank you for the kind review and your years of loyalty. We are all here to serve you!"
Elizabeth Laing
November 12, 2025
"I've been with Joan for decades because she is wonderful. Kudos to her staff too."
"Thank you, Elizabeth, for the great review. Please reach out anytime you need assistance!"
John Axen
September 30, 2025
"Had a great experience working with Kristine!"
"Thank you John for the 5 Star Review and recognition of Kristine!"
Suchita Padmanabhan
September 27, 2025
"Kristina Zappa was extremely courteous and took down my information accurately. She followed through with the information that I was looking for which shows her overall competence."
"Thank you Suchita for recognizing Kristine on her outstanding work!"
Thomas Bernier
September 24, 2025
"9-24-25 - I called Shannon today regarding my completion of my "55+ safe driving certificate". I asked her to apply the appropiate discount to my auto Insurance premium. She replied "I will be happy to !""
"Thank you for the great review and we are thrilled to hear Shannon took care of you in her usual delightful way! "
Kim Leinhauser
September 24, 2025
"They are wonderful team to work with! Quick and responsive."
"Thank you Kim! You are one of the agencies original customers and we greatly appreciate your family's business!"
Jack McCauley
August 20, 2025
"We have been with the Roisum group for many years. They have always been quick to respond and offer clear and helpful advice. When I hang up, I feel like I have someone in my corner looking out for my best interest."
"Jack, thank you for the great review. We are so glad to hear your confidence in our agency. Customers like you make our job very rewarding!"
Sloane Reckewey
July 31, 2025
"Shannon is very helpful! Thanks, Shannon!"
"Hi Sloane! Thank you for the 5-star review!"
Jeremy Halek
July 28, 2025
"I have been with Joan for 30 years. Her and her team are the best in the business. I have had numerous claims over the years and her team has always been more than helpful!"
"Thank you, Jeremy, for your 3 decades of trusting our Agency and the great review!"
Michelle Johnson
July 25, 2025
"Shannon was phenomenal!!!"
"Thank you, Michelle, for recognizing Shannon! She is such a vital part of our team and always provides outstanding service!"